Shipping and Handling

Orders delivered within the continental United States will be shipped via the United States Postal Service. If you need express shipping methods, please call us for options and costs. To avoid delayed deliveries and redelivery fees, please provide complete street addresses including suite numbers, company names (if applicable) and zip codes. In the event damage occurs during shipment please retain all packaging for claims process.

Returns

If there is a problem, please contact us immediately. Sorry, but we cannot offer refunds, credits or exchanges if a selection does not appeal to ones palate. However, you can rest assured that we take great care to select items that are of good quality. If the order is damaged in shipping, you must save the contents and packaging materials as they will be required by the shipper. Shipping charges are not refundable except in the case of damage by the shipping company. Return shipping is the responsibility of the recipient/buyer. You must contact us in advance to get an authorization for the return. Credit will not be issued until we receive the return. In the event a package is lost, damaged, or returned to us, we will refund the cost of the product (less any shipping fees), at your request. Items that are returned to us, either for lack of correct shipping address, or recipient refusal can be re-shipped at extra shipping fees.